Profile of Ryan Racines

Ryan Racines VIRTUAL ASSISTANT / FREELANCER / CSR / TSR / SALES /ONLINE RESEARCH
1 year experience 0 projects worked Philippines
$8.00 /hr $0 earned
eCommerceInternet ResearchProduct ListingSalesTechnical SupportVirtual Assistant

Dedicated individual who has an ambition to succeed in life. I am seeking a position where I can develop and excel within the company. Although I have extensive experience in customer service, it has taught me how to work efficiently on my own through any obstacle. 

Work History (0)

  • There are no activities yet.

Work Experiences

  • Customer Service

    Sykes Asia Inc..

    February 2022 - April 2022

    Research and resolved customers issues on personal savings, checking
    and lines of credit.

    Maintain confidentiality of bank records and client information.

    Handled complex problems and worked with customers to ensure all
    discrepancies and resolved quickly.

    Listen attentively to the caller needs to ensure the positive customer
    experience.

    Enter member transaction data into the online banking software.

    Promote bank services.

  • Customer Service

    Wipro

    October 2021 - December 2021


    Provide outstanding customers service, data entry, and processed orders
    for multiple clients exceeding all customer service expectations.

    Handled complex problems and worked with customers to ensure all
    discrepancies and resolved quickly.

    Listen attentively to the caller needs to ensure the positive customer
    experience.

    Respond to telephone inquiries, providing quality service to customers
    and associates inquiring about the availability of the products or status of
    the orders.

  • Service Center

    Jayme Electronic and Refrigeration Services

    April 2017 - February 2018


    Performed installation, maintenance, service and repair heating,
    ventilating, air conditioning, and refrigerating equipment, including
    window and packaging units, freezer, water coolers, remote controls,
    pumps compressors, condensers, and related parts and assemblies.

    Maintaining cost and operational records as required and prepares list of
    parts and supplies to be requisitioned for assigned jobs.

    Driving an automobile or light truck to transport workers and equipment
    to and from job sites.

    Replacing and disposing of the refrigerant chemicals.

    Assured that safety and housekeeping rules are followed.

Education

  • College Degree

    Cebu Technological University

    June 2014 - April 2018

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