Profile of Rachel Garcia

Rachel Garcia Virtual Assistant
5 years experience 0 projects worked Philippines
$3.00 /hr $0 earned
Affiliate MarketingContent MarketingeCommerceInternet ResearchProduct DescriptionProduct ListingSalesSEO AuditSocial Media ManagementTechnical SupportVirtual Assistant

As an accomplished virtual assistant with 7 months of experience in the BPO industry as a Customer Service Representative (CSR), I excel in managing CRM systems, orchestrating effective email marketing campaigns, and generating comprehensive SEO reports for companies. Proficient in tools such as Kapwing, Looms, Reddit, and LinkedIn, I bring a versatile skill set to streamline tasks and enhance overall efficiency. With a commitment to delivering high-quality support, my extensive background in customer service adds a unique perspective, ensuring a client-centric approach to every project.As an established e-commerce vendor, I also bring invaluable experience in navigating the intricacies of online retail. Combining expertise from both BPO and virtual realms, I am well-equipped to navigate diverse challenges and contribute effectively to your team.

Work History (0)

  • There are no activities yet.

Work Experiences

  • E-commerce Vendor

    SHOPEE PHILIPPINES

    March 2018 - June 2021

    Negotiated vendor terms, reducing costs by $X.
    Implemented efficient inventory control and streamlined order processing,
    Product listing and description

  • Virtual Assistant

    Excalibur Marketing

    November 2023 - Now

    Spearheaded task automation, optimizing daily operations.
    Managed calendars and emails, ensuring timely responses

  • Customer Service Representative

    Teleperformance

    December 2021 - July 2022

    Client Communication
    Issue Resolution
    Relationship Building

Education

  • Bachelor of Science in Business Administration

    Nueva Ecija University of Science and Technology

    June 2007 - March 2011