As an accomplished virtual assistant with 7 months of experience in the BPO industry as a Customer Service Representative (CSR), I excel in managing CRM systems, orchestrating effective email marketing campaigns, and generating comprehensive SEO reports for companies. Proficient in tools such as Kapwing, Looms, Reddit, and LinkedIn, I bring a versatile skill set to streamline tasks and enhance overall efficiency. With a commitment to delivering high-quality support, my extensive background in customer service adds a unique perspective, ensuring a client-centric approach to every project.As an established e-commerce vendor, I also bring invaluable experience in navigating the intricacies of online retail. Combining expertise from both BPO and virtual realms, I am well-equipped to navigate diverse challenges and contribute effectively to your team.
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Negotiated vendor terms, reducing costs by $X.
Implemented efficient inventory control and streamlined order processing,
Product listing and description
Spearheaded task automation, optimizing daily operations.
Managed calendars and emails, ensuring timely responses
Client Communication
Issue Resolution
Relationship Building
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We will review the reports from both freelancer and employer to give the best decision. It will take 3-5 business days for reviewing after receiving two reports.