Profile of Tricia Mae Antolin

Tricia Mae Antolin Customer Service Representative
3 years experience 0 projects worked Philippines
$8.00 /hr $0 earned
PayrollProduct ListingSalesSocial Media ManagementVirtual Assistant

Resourceful Process Analyst skilled in providing solutions to hotel guest and member complaints. Successful in communicating with General Managers of each hotel daily to close cases while assisting other team members in booking hotel reservations. Excellent history of working well with email and phone communication, organizing files such as Spreadsheets, Word documents, PowerPoints and Researches. Able to use applications in Google including Google Calendar, Google Mail, Google Sheets, Docs, Slides, Google Meet, Google Maps and communication platforms such as WhatsApp, Telegram, Zoom and Skype.

Work History (0)

  • There are no activities yet.

Work Experiences

  • Team Lead- Virtual Assistant

    CozySuites (Remote)

    May 2021 - January 2024

    Tasks include:

    -Quality Assurance
    -Administrative
    -Training and Development
    -Invoicing
    -Product Listing
    – Bookkeeping
    – Customer Support
    – Property management
    -Operations Management
    -Recruitment

  • Event Sales Coordinator

    Michelin Catering and Fine Foods Inc.

    April 2019 - February 2020

    Managing events and presenting proposals to clients for events such as weddings, conferences, birthdays, etc.

    Tasks are as follows:

    *Scheduling staff for the event
    *Arranging Floor layout
    *Booking venues for events
    *Managing Food Menu
    *Creating design and layout
    *Meeting up with different suppliers
    *Supervising on the day of the ecent

  • Process Analyst

    Radisson Hotels Group

    June 2021 - Now

    On a daily basis, I am working on the following tasks:

    *Resolving Customer Complaints from all hotels of the company (Radisson Hotels Group)
    *Providing different proposals to General Managers to resolve complaints from their guests.
    *Supporting co-agents with their calls
    *Managing emails
    *Setting a meeting
    *Managing phone calls
    *Creating files needed for presentations

Certification

  • Top Booker and Grosser Themes and Motifs Bridal fair

    Wanie Ambalada, Kris Trinidad, and Ditas Rodriguez

    June 2019 - June 2019

Education

  • Bachelor of Science in Hospitality Management

    Polytechnic University of the Philippines

    June 2014 - May 2018

Select project(s) to invite Tricia Mae Antolin to join

Select all

$1,500.00

$10.00

$1,500.00

$1,300.00

$5.00

$5.00

$100.00

$5.50

$10.00

$750.00

$1,000.00

$100.00

$1,000.00

$4.00

$1,000.00

$400.00

$1,000.00

$7.00

$11.00

$1,000.00

$633.00

$99,999.00

$10.00

$80.00

$1.00

$10.00

$20,000.00

$30,000.00

$14,000.00

$1.00

$26.00

$6.00

$1.00

$30.00

$7.00

$2.00

$40.00

$3.20

$150.00

$6.00

$750.00

$500.00

$10,000,000.00

$10.00

$300.00

$181.00

$100.00

$7.00

$10.00

$120.00

$166.00

$86.00

$500.00

$300.00

$500.00

$5.00

$80.00

$6.00

$20,000.00

$500.00

$700.00

$200.00

$750.00

$4.00

$200.00

$300.00

$11.00

$45,000.00

$750.00

$250.00

$600.00

$2.00

$60,000.00

$60,000.00

$81.00

$196.00

$100.00

$80.00

$800.00

$800.00

$15.00

$500.00

$250.00

$600.00

$300.00

$500.00

$500.00

$2,000.00

$1.00

$240.00

$300.00

$11.00

$50.00

$400.00

$400.00

$350.00

$5.00

$500.00

$500.00

$500.00

$600.00

$25,298.00

$25,298.00

$25,298.00

$25,000.00

$550.00

$550.00

$5.00

$550.00

$550.00

$550.00

$400.00

$2.50

$550.00

$1.00

$550.00

$550.00

$200.00

$500.00

$550.00

$550.00

$1,500.00

$25,298.00

$3.25

$500.00

$15.00

$20.00

$550.00

$550.00

$550.00

$550.00

$550.00

$550.00

$550.00

$3.00

$314.00

$1,000.00

$3,001.00

$30.00

$1,000.00

$1.00

$45.00

$2.00

$600.00

$2.00

$1.00

$2.00

$40.00

$100.00

$50.00

$61.00

Cancel