Profile of Fortunato III Elio

Fortunato III Elio Customer Relations Specialist
3 years experience 0 projects worked Philippines
$5.00 /hr $0 earned
Internet ResearchSalesTechnical Support

• Hardworking Customer Service Specialist with three years of experience working with major telecommunication company in the US and one of the major utility company in Australia.

• Trained in project and time management with extensive knowledge of customer relations and proven multitasking abilities.

• Specialize in quality, speed and process optimization, articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Work History (0)

  • There are no activities yet.

Work Experiences

  • Team Member – Operations

    FIS Global Solutions Philippines Inc.

    July 2017 - June 2018

    • Maintained energy and enthusiasm in fast-paced environment
    • Offered friendly and efficient service to all customers, handled challenging situations with ease.

  • Account Associate/Sales Specialist

    VXI Global Inc.

    July 2018 - June 2019

    • Assist customers with their billing, technical, and account management concern while providing exceptional customer service experience.
    • Transition every call into a potential sale to maximize customer’s benefits and value for their money.

  • Level 12 – Business Process Delivery Associate

    Accenture Inc.

    July 2019 - October 2020

    • Surpassed performance goals by approaching all interactions with resourcefulness, organization and customer-centric solutions.
    • Carried out day-by-day duties accurately and efficiently.

  • Customer Service Representative

    Concentrix

    December 2020 - Now

    • Leveraged sales expertise to promote additional products and services and capitalized on upsell opportunities
    • Responded to customer requests for products, services, and company information.

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