Resourceful and experienced Administrative Assistant offering expertise in Customer Service (telecommunications or healthcare), Patient Coordination, and File Management. Dedicated team member with high attention to detail and strong organizational skills. Handles multiple projects simultaneously with high degree of accuracy.
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Medical Virtual Assistant (Phone Support, Patient Coordination)
Ez Eyecare Inc
February 2021 -
October 2021
– Gathered forms and copied insurance cards to collect patient
information for billing and insurance filing
– Scheduled appointments, registered patients, and assisted
– Called and faxed pharmacies and other practices patient
information
– Minor experience in insurance verification
– RingCentral as the main phone-line system
– Utilized RevolutionEHR, TAB EHR, Practice Fusion as our baseline of patient information
– Adhered to HIPAA guidelines
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