With over 5 years experience as a Customer Service Representative and 7 years in a B2b back-office setting as Voice Services Manager/Order Specialist, I am proud to inform that I possess all the qualities you are looking for.
I am proficient with Microsoft Office especially Word, Excel and Outlook. I have strong attention to detail and 100% accuracy in data entry. I follow up and follow through. Regular communication is important to me and I have excellent communication skills both verbal and written.
I am highly analytical, very resourceful and excellent in research. I am reliable, I can multi-task, I am highly organized and I can work under pressure. I am excellent at meeting deadlines and I pride myself at being fast and accurate in everything that I do. I always make sure to get the job done with a smile on my client’s face.
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• Responsible and 100% accountable for proactively coordinating and managing complex voice lifecycle support for high revenue clients
• Led large projects, was commended and exceeded client expectations by being the single point of contact from receipt of order through successful delivery
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We will review the reports from both freelancer and employer to give the best decision. It will take 3-5 business days for reviewing after receiving two reports.