Profile of Rosette Emilia
Rosette Emilia Customer Service Representative
I possess four years of call center experience with increasing responsibility and enjoy the fast-paced ever-changing environment tremendously.
As a Call Center Representative for SPI crm I receive daily calls from customers and work to assist them with their service related issues. I am organized and pay great attention to detail. My positive demeanor and friendly phone voice help to put customers at ease and to calm frustrated or agitated callers. I think well on my feet and am a natural problem solver. My interpersonal skills and ability to communicate clearly have served me well as a Call Center Representative. I know I am capable of bringing that same dedication to customer satisfaction as a Call Center. Representative.
In today’s customer service oriented society, timely, friendly, proactive service is sought to enhance future business growth. Customer loyalty is always impacted when you employee the right service professional to represent you when assisting your valued customers.
My long-term experience in the service industry has taught me how to meet and exceed each customer’s expectations with service that sells. I have assisted all types of customers in all types of settings. I realize that acquiring and maintaining loyal repeat business as well as spreading the word of your business through these loyal patrons is of the utmost importance in every company.
Positioning a company for better exposure and greater marketability is a task that I have performed with success many times.