Profile of Patrisha Alban

Patrisha Alban Sales Operations Analyst / Client Services Coordinator / Virtual Assistant / Cold Caller / Appointment Setter / Lead Generation
10 years experience 0 projects worked Philippines
$8.00 /hr $0 earned
Product DescriptionSocial Media ManagementTranslationVirtual AssistantWordPress

10 years of experience in Admin and Human Resources, Sales and Marketing, Customer Service and Sales Operations.

Work History (0)

  • There are no activities yet.

Work Experiences

  • Client Development Coordinator

    CLCI (FranklinCovey Philippines)

    September 2017 - April 2021

    • Delivers prepared sales talks to persuade potential customers to purchase our services.
    • Explains products, services and prices, and answers questions from customers.
    • Lead Generation – obtains details of potential customers from sources such as telephone directories, magazine reply cards, lists purchased from other organizations, social media, etc.
    • Prepares proposals to clients and processes invoices for payment.
    • Maintains and updates a database of all clients.
    • Coordinates with different institutions and providers regarding learning and development initiatives.
    • Prepares assigned reports (Monthly Sales Status, Client List Report, etc).
    • Analyzes client questions and concerns, escalating problems to appropriate teams and handling service problems to the satisfaction of the client.
    • Consolidates monthly materials forecast of Sales Team
    • Coordinates with the Sales Team on the tasks needed to accomplish (collating of pre-work submitted by clients and encoding important workshop output as requested by the Client Partner).
    • Ensures that materials needed for client meeting and workshops are available and complete by facilitating Supplies Requisition for the Sales Team (Marketing kits, manuals, planners, certificates, etc.).
    • Prepares and prints the certificates for the participants of the workshop.
    • Requests for complete supplies and workshop materials.
    • Assists the Facilitator in the workshop when needed (as requested by the CP).

  • Sales Operations Senior Analyst

    Accenture, Inc.

    April 2021 - April 2023

    • Interacts with senior leadership within sphere of responsibility.
    • Provides feedback on operational processes.
    • Familiar with the use of CRM tools such as Salesforce.
    • Organizes and facilitates meetings with senior leadership.

Education

  • AB Psychology

    De La Salle University

    April 2010 - October 2013

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