Profile of Bryan Cabañez
Bryan Cabañez Virtual Assistant
Throughout my career, I have gained valuable experience working as a Virtual Assistant for different companies. As a Virtual Assistant, I tried to do cold outreach, and appointment setting in Real Estate and in the entertainment industry. I also have experience in customer service roles. As a Customer Service Representative at Officepartners360, I handled inbound and outbound calls for the National Restaurant Association, assisting customers with online courses and certification exams. At VXI Global Inc., I served as a Customer Service Representative for a Telecommunication account, where I handled inbound and outbound calls, managed billing and sales inquiries, and provided account support.
In addition to my customer service experience, I have also worked as a Data Analyst/Researcher at Advisen PHL, a Zywave Company. In this role, I conducted extensive research, analyzed data, and maintained company files. I also had the opportunity to collaborate with international agencies through email and outreach efforts.
Furthermore, my experience as an Administrative/Office Assistant at Brothers of the Sacred Heart Center has equipped me with strong organizational and communication skills. I was responsible for creating payrolls, scheduling appointments, and providing assistance to the manager. I handled phone inquiries and effectively managed customer requests.
I am proficient in a wide range of tools and software, including Trello, Slack, Salesforce, Jira, Confluence, Outlook, Skype, Zoom, Google Classroom, MS Word, MS Teams, Office 365, Google Docs, Google Drive, Shopify, Acuity, KEAP, One Drive, SharePoint, Excel, Powerpoint, and Zoho. My familiarity with these tools allows me to adapt quickly to new software environments and work efficiently.
I am confident that my diverse skill set, along with my dedication to delivering exceptional customer service and my strong attention to detail, would make me a valuable addition to your team. I am eager to contribute my abilities and contribute to the success of your organization.
Thank you for considering my application. I look forward to the opportunity to discuss my qualifications further and how I can contribute to your company’s success.
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