Conscientious Customer Service Analyst with 7 years of experience solving problems creatively and using tact and diplomacy to achieve win-win outcomes. Great team player comfortable thriving in competitive, fast-pacing environment. Polished in direct customer inquiries, implementing customer service policies, handling Quality Audits and adhoc tasks, and training new hires.
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Customer Service Analyst
Accenture Inc
August 2013 -
June 2020
Conscientious Customer Service Analyst with 7 years of experience solving problems creatively and using tact and diplomacy to achieve win-win outcomes. Great team player comfortable thriving in competitive, fast-pacing environment. Polished in direct customer inquiries, implementing customer service policies, handling Quality Audits and adhoc tasks, and training new hires.
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