Client Support Specialist – Innovuze Solutions Inc. (Oct. 2020 – May 2021)
Provided chat support for client’s search engine services
Provided sales support for other client’s online marketplace for electronic components
Monitored supplier parts on the seller portal (Mirakl), created spreadsheets for suppliers, assisted suppliers in loading their parts to the marketplace, and communicated with suppliers with their concerns.
Tools used: Gmail, Yesware, Pipedrive, Salesforce, Google Spreadsheets
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Education
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Bachelor of Arts in International Studies
Xavier University - Ateneo de Cagayan
June 2013 - October 2014
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