Profile of May Perez Oruene

May Perez Oruene General Virtual Assistant
9 years experience 0 projects worked Philippines
$5.00 /hr $0 earned
Content MarketingInternet ResearchSalesVirtual Assistant

I am an enthusiastic, reliable and hardworking individual who has over 8 years of experience giving professional, efficient and high quality services to various BPO companies, sales agents and small to medium size businesses. I am skilled in communicating with clients over the phone and email. I have experience with VICIdial, Ring Central, Asana, Slack, Deputy, Podio, Trello, Mindbody, MeisterTask, Schedulebase, Bitrix24, Zendesk and Freshdesk, just to name a few; And I’m eager to learn how to use new tools that can get the job done. I always make sure that everything is done in a timely manner, so rest assured that I meet deadlines. I’m a team player, but I can also work independently if needed. I look forward to working with you in providing excellent customer service and anything else you may need help with.

To know more about me, click here 

Work History (0)

  • There are no activities yet.

Work Experiences

  • SEO/Web Design

    Upshot Solutions LLC

    January 2022 - March 2022

    •Research.​
    •Website building.
    •Monitor and analyze backlinks and keyword rankings through digital tools like Ahrefs, SEMrush, and Majestic.
    •Content writing.
    •​On-Page SEO

  • General Virtual Assistant

    Visibility Cloud, LLC

    September 2018 - January 2021

    • Responding to customer queries via email or chat.
    • Identifying customer needs and helping customers use specific features.
    • Basic troubleshooting.
    • Analyzing and reporting product malfunctions.

  • Proprietress

    Maiday Laundry Services

    July 2015 - December 2021

    Overall managerial responsibilities for Cleaning Services\’ human resources including recruitment (hiring
    processes, onboarding activities), staff performance, promotions, reclassifications, staff training/ development, etc.

  • SEO / Outbound Telemarketer

    Clark Outsourcing

    November 2013 - July 2014

    •Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service.
    • Contact businesses or private individuals by telephone in order to solicit sales for goods or services.
    • Obtain customer information such as name, address, and payment method, and enter orders into computers.
    • Record names, addresses, purchases, and reactions of prospects contacted.
    •Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations.
    • Adjust sales scripts to better target the needs and interests of specific individuals.
    • Telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts.
    • Maintain records of contacts, accounts, and orders.
    •Schedule appointments for sales representatives to meet with prospective customers or for customers to attend
    sales presentations.
    • Conduct client or market surveys in order to obtain information about potential customers.

Education

  • Business Management

    International Academy of Management and Economics

    October 2006 - October 2012

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