I’ve been working as a customer service representative for 6 months. At my current job in the accounting department of a midsize company, I handle scheduling meetings, handling complaints and other queries of the customers, and sometimes travel planning for our manager and other staff members. I also help prepare correspondence, presentations, and reports.
I’m known for being a detail-oriented, well-organized team player. I’m a good communicator and can juggle multiple tasks simultaneously.
With this experience, I’m looking for an opportunity to take the next step in my career. I’m hoping to do so in an organization like yours that works to improve the environment, which I’m passionate about.
Add work experience to your profile. (optional)
• Provided excellent customer service to resolve customer complaints in a timely manner.
• Answered customer inquiries and provided accurate information regarding products and services.
• Maintained detailed records of customer interactions, transactions, and comments for future reference.
• Performed administrative tasks such as filing paperwork, updating databases, and generating reports.
• Resolved complex problems by working with other departments to provide solutions that meet customer needs.
• Developed strong relationships with customers by providing personalized assistance and support.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.
• Answered inbound calls, chats, and emails to facilitate customer service.
Add work education to your profile. (optional)
We will review the reports from both freelancer and employer to give the best decision. It will take 3-5 business days for reviewing after receiving two reports.