Profile of Lara May Bersalona
Lara May Bersalona Appointment Setter/Cold Caller/Social Media Manager/Account Management
My name is Lara. I am a highly oriented individual with an experience in customer service, technical support, appointment setting, lead generation, sales closing, account management, and social media management. I work efficiently with my previous clients while remaining cool under pressure. I am extremely comfortable with being independent and providing only the highest quality of work with minimal supervision.
I am familiar with many remote tools such as HubSpot, Nutshell, Monday.com, LinkedIn, and G Suite to name a few. I also am a very quick learner and catch on to new systems and programs with ease.
Some of the qualities I will bring to your team include:
• Customer Service: I have a track record of solving all types of customer issues I am faced with in an effective, professional and empathetic manner. My personal KPI’s have always been consistently high and I attribute this to truly putting the customer first and being understanding throughout all interactions.
• Professional Attitude: As my references will attest, I have a knack for staying positive and upbeat, regardless of the situation and do my best to create an environment that is non-judgmental and open.
• Passion and Motivation: I have a true passion for customer service and take pride in making customers happy. Building relationships and making personal impacts is important to me.
I am highly motivated to progress in my career and eager to grow and succeed with every position I hold.
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