Profile of Shiela Calulot

Shiela Calulot Virtual Assistant and Data Entry
0 years experience 0 projects worked Philippines
$5.00 /hr $0 earned
Virtual Assistant

I am reliable and hard working individual. Long-term customer service associate. I have great experienced in chat, email and escalation support. I’m also a Quality Analyst wherein I can work under pressure and make sure to meet the deadline on time. I am very committed on the job that I have. Looking forward to work with you and I will provide excellent service and anything that you will need. 

I’ve been working in BPO industry for more than 7 yrs and I was a Quality Analyst for more than a year.  Long-term customer service associate. I have great experienced in chat, email and escalations support. Has an experience of Technical and Customer service with a little background in Sales.

I always make sure that I will meet my deadlines in every job commitment that I have. Looking forward to work with you and I will provide excellent service and anything that you will need.

Work History (0)

  • There are no activities yet.

Work Experiences

  • Quality Evaluator

    Concentrix Philippines

    June 2016 - June 2020

    Monitoring Chat
    Sending e-mail for coaching feedback
    Generating report for compliance
    Performance Readout
    Helps a team focus on causes that have the
    greatest impact.

    Taking supervisor call and chats
    Sending update regarding escalations.
    Interacting with L3 for any update

Education

  • BS Architecture

    Technological Institute of the Philippines

    June 2011 - October 2014