Hi, I am Kimberly Ghaile B. Valdepeña but you can call me “Kim” I’ve been working remotely for 3 years from now, I have several experiences that can help you satisfy your needs and assistance. I worked in a different field in BPO (Business process outsourcing) here in the Philippines for 5 years. I have experience with technical support, billing, sales, travel and customer service, I am also good in communication through speaking and writing. I have an experience as an online English teacher and a test rater (proof reading) for 1 and a half year. Moreover, I also have experience working as a General virtual assistant for 6 months, I’ve been assigned with accounts payable, data entry, email management, keeping and arranging records. I have some knowledge with various CRM like dynamics NAV and Zendesk, social media platforms, MS office, google workspace and Canva. I am also resourceful and able to work in a less supervision. If you want to work with me, just send me a message here.
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Troubleshooting issues with the internet, phone and cable. Providing assistance to the customer and satisfy their needs.
Helping customer to book their tour, contacting tour guides and tour admin to make sure their booking is confirmed, safe and with complete details.
Assign with Microsoft advertising as a support team who help advertisers with their accounts and answering questions about setting up their ads.
Filtering contents to make sure that this social media platform is safe to use for all of its user. This is only a part time job
Helping client with their accounts payable by doing data entry, arranging documents and email management. Using CRM such as Microsoft Dynamics NAV for the standard process.
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We will review the reports from both freelancer and employer to give the best decision. It will take 3-5 business days for reviewing after receiving two reports.