Profile of Kimberly Ghaile Valdepeña

Kimberly Ghaile Valdepeña General Virtual Assistant / Customer Service Representative
7 years experience 0 projects worked Philippines
$6.00 /hr $0 earned
Technical SupportVirtual Assistant

Hi, I am Kimberly Ghaile B. Valdepeña but you can call me “Kim” I’ve been working remotely for 3 years from now, I have several experiences that can help you satisfy your needs and assistance. I worked in a different field in BPO (Business process outsourcing) here in the Philippines for 5 years. I have experience with technical support, billing, sales, travel and customer service, I am also good in communication through speaking and writing. I have an experience as an online English teacher and a test rater (proof reading) for 1 and a half year. Moreover, I also have experience working as a General virtual assistant for 6 months, I’ve been assigned with accounts payable, data entry, email management, keeping and arranging records. I have some knowledge with various CRM like dynamics NAV and Zendesk, social media platforms, MS office, google workspace and Canva. I am also resourceful and able to work in a less supervision. If you want to work with me, just send me a message here.

Portfolio

Work History (0)

  • There are no activities yet.

Work Experiences

  • Technical Support Representative

    Teleperformance

    August 2015 - April 2016

    Troubleshooting issues with the internet, phone and cable. Providing assistance to the customer and satisfy their needs.

  • Travel expert

    Concentrix

    April 2016 - January 2017

    Helping customer to book their tour, contacting tour guides and tour admin to make sure their booking is confirmed, safe and with complete details.

  • Customer Service Representative II

    Majorel Philippines

    April 2021 - June 2022

    Assign with Microsoft advertising as a support team who help advertisers with their accounts and answering questions about setting up their ads.

  • Content Moderator

    Lizardbear Tasking

    July 2022 - October 2022

    Filtering contents to make sure that this social media platform is safe to use for all of its user. This is only a part time job

  • Virtual assistant

    Smardt Pty Ltd

    January 2022 - December 2022

    Helping client with their accounts payable by doing data entry, arranging documents and email management. Using CRM such as Microsoft Dynamics NAV for the standard process.

Education

  • BS Business administration major in marketing management

    Our lady of fatima University

    June 2015 - October 2019

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