Profile of Amier Alabat

Amier Alabat Cross Skill Specialist
10 years experience 0 projects worked Philippines
$5.00 /hr $0 earned
Virtual Assistant

A dedicated and well oriented individual with expanded knowledge in banking Industry. Proficiently exposed to Financial Industry, Sales, Collections and Customer Service Experience with diverse knowledge in different line of business.

Work History (0)

  • There are no activities yet.

Work Experiences

  • Compliance Communication coach for Card Collections

    Concentrix

    January 2015 - October 2021

    | Concentrix

    January 2015 – October 2021
    – Provide Coaching to Representatives, making sure that they are aligned with the business, state legalities and legal compliance.
    – Provide and update changes making sure that everyone is up to date and aligned with the business.
    – Facilitate Calibration session to the management and team members, making sure that everyone is calibrated with processes with the new compliance update.
    – Evaluate calls by making sure that legal compliance is followed.

  • Cross-Skill Specialist 2

    JPMorgan Chase Bank

    November 2021 - Now

    November 2021 – Present
    – Provide outstanding service to our customers by giving timely resolutions to their queries.
    – Ensures customer satisfaction and loyalty by assisting and resolving a wide variety of customer requests, inquiries and complaints.
    – Frontline In assisting queries in regards with Checking, Savings and Credit Cards.

Education

  • Bachelor of Science in Information Technology

    Lyceum of Aparri

    March 2006 - March 2010