Profile of joel salinas

joel salinas Virtual Customer Service
9 years experience 0 projects worked Philippines
$5.00 /hr $0 earned
AmazoneCommerceFBASalesSocial Media Management

Experienced in skilled Leader with expertise in Customer Service. I was a Virtual Amazon FBA seller Customer Service support and Lead Generation Researcher. I have had experienced in Real State in the past where I used to be a Real Estate Sales Consultant, providing sales given in a certain time, managing clients documents, responding clients email enquiries and setting up appointment for viewing the areas. I have had an experienced being a Customer Service Associate (office based) for 5 years which includes being an Amazon Customer Service Associate for 2 years (office based). Part of my scope is to make sure delivering excellent customer service, capable of responding clients email complaint and problems on how to get resolved, providing list of suggested products, helping clients placing orders and managing account clients online, processing refund and replacement if necessary, tracking orders, answering phone calls and emails enquiries, coordinating with FBA sellers about the clients order.

Work History (0)

  • There are no activities yet.

Work Experiences

  • Real Estate Sales

    Huan Siang

    February 2014 - December 2015

  • Amazon Customer Associate


    January 2015 - May 2017

  • Charge back and Dispute Specialist/Fraud Analysts


    May 2017 - May 2019

  • Amazon Virtual FBA Assistant

    Drop shipping

    May 2019 - Now


  • Bachelors Degree of Information and Communications Technology

    Pangasinan State University

    June 2005 - June 2009