Profile of joseph arciaga

joseph arciaga Customer Service Specialist/Virtual Assistant
7 years experience 0 projects worked Philippines
$5.00 /hr $0 earned
Blog WritingTechnical SupportTutoringVirtual Assistant



Speak’s English/Tagalog Fluently

Good Customer Service Skills

Good at Diffusing Irate Client/Customer

Good leadership Skills

Good at Providing Ownership, Assurance, and Urgency

Good at understanding and providing Empathy

Can handle Out bound and Inbound calls

Knowledge On Recurring payment/charge 

Knowledge On Dispute and fraud.

Knowledge On bank process Statement refund and refund Time frame’s

Can work under pressure, can handle more than a hundred Customer/Client a day

Web Programming, Web Design (HTML), Literate on Microsoft Word, Power Point,


Top 1 Agent at Capital One Bank, With Certificate.

Top English Tutor at ACADSOC, With Certificate.

Several times at providing highest Promoter Calls, With Certificate.


Work History (0)

  • There are no activities yet.

Work Experiences

  • Customer Service Specialist

    Teletech Door dash

    February 2020 - October 2022

    Customer Service Delivery Support, Refunds And credits Handling Sup calls,

  • Dispute Specialist, Fraud Specialist, Customer Service, Bank Account Assistance.

    SITEL Capital bank

    January 2016 - January 2019

    Job Detail Dispute specialist, Fraud Specialist, Bank Reconciliation statement, Refund and Credits

  • Customer Service Technical Support

    Convergys X-box

    October 2015 - October 2016

    Technical Support, Refunds and Credits


  • Top one Agent

    SITEL / Capital One

    January 2019 - May 2019