Profile of joseph arciaga
joseph arciaga Customer Service Specialist/Virtual Assistant
Skill’s
Speak’s English/Tagalog Fluently
Good Customer Service Skills
Good at Diffusing Irate Client/Customer
Good leadership Skills
Good at Providing Ownership, Assurance, and Urgency
Good at understanding and providing Empathy
Can handle Out bound and Inbound calls
Knowledge On Recurring payment/charge
Knowledge On Dispute and fraud.
Knowledge On bank process Statement refund and refund Time frame’s
Can work under pressure, can handle more than a hundred Customer/Client a day
Web Programming, Web Design (HTML), Literate on Microsoft Word, Power Point,
Achievements
Top 1 Agent at Capital One Bank, With Certificate.
Top English Tutor at ACADSOC, With Certificate.
Several times at providing highest Promoter Calls, With Certificate.
Work History (0)
Work Experiences
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Certification
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