Profile of Ivy Grace Abello

Ivy Grace Abello Experienced Content Moderator, CS and Quality Assurance Officer
11 years experience 0 projects worked Philippines
$5.00 /hr $0 earned
Blog WritingContent MarketingInternet ResearchProofreadingRecruitingSalesTutoringVirtual Assistant

Hello! Going straight to the point, I am reliable, dependable, a fast learner and I can work with minimum supervision. I always finish what I start and also very resourceful. I take on any challenge and promise to deliver.

Work History (0)

  • There are no activities yet.

Work Experiences

  • Content Moderator/Approver


    March 2016 - Now

    Moderate and approve reviews for publication to assist companies in resolving complaints and improving their services.
    Other admin tasks.

  • HR Training and Organizational Devt. Officer (Manager level)

    Katipunan Bank

    May 2014 - December 2015

    Managed the training and development of the employees and officers of the bank. Prepared, formulated and conducted training programs for new hires and tenured employees. Managed the recruitment process and after-hire to termination processes.

  • Quality Assurance Coordinator

    Sykes Marketing Services Inc. (ICT Legacy)

    April 2004 - May 2014

    I started as an Outbound Sales agent for a Credit Card Acquisition program and worked my way to being a Quality Assurance Officer. As a QA Monitor, we evaluate calls, coach and provide improvement programs for better quality calls. When I was pro.oted to the Officer position, I handled programs and people finding ways to meet and exceed client expectations. It also made it possible for me to hire, train and develop QA specialists.


  • BA Psychology

    Univ. Of the Philippines

    June 1990 - April 1994