Profile of Ires Bea palma Bataga

Ires Bea palma Bataga Executive Assistant/Customer Service/ Outbound sales representative/ E-commerce customer support
8 years experience 0 projects worked Philippines
$6.00 /hr $0 earned
eCommerceSalesVirtual Assistant

I have a Bachelor Degree in Mass communication from Holy Cross of Davao College and I’ve been in BPO industry for 7 years as an Outbound Sales Representative and Inbound Customer Service Representative and more than 1 year in Home-based Jobs.
It provided me with a well-rounded background and enabled me to develop an analytical/logical approach to tasks, software skills, and the ability to work well under pressure.
I am flexible to project demands and shifting priorities. I thrive in unfamiliar situations and enjoy opportunities to learn and gain exposure to new ideas and experiences. I am open and willing to learn whatever is necessary to accomplish my client’s goal. Thank you, I look forward to working with you.

Work History (0)

  • There are no activities yet.

Work Experiences

  • Customer Service/Sales Representative/ Personal Assistant

    Terra Nova Fitness Gym (Home-Based)

    January 2019 - July 2020

    Taking outbound calls for possible leads and prospects.
    Assisting regular clients in the gym in calls, email and chats.
    Emailing clients, leads or prospects.
    Scheduling members to the mindbody app.
    Set Schedule on a daily basis for any Admin task and Personal appointment with CEO/Owner.

  • Customer Support/Sales Representative

    COUTURE CANDY (Home-Based)

    January 2020 - August 2020

    · Experience in Drop shipping
    · Taking inbound calls, assisting customers with their order inquiry, refunds and returns through chat, email and calls.
    · Admin task in Google sheet, Google docs

  • Customer Service/ Retention specialist for wireless service

    VXI GLOBAL Solutions

    June 2018 - January 2019

    Taking inbound calls as a Mobility Retention Specialist in AT&T Customer Loyalty Group (CLG Mobility). Retaining customers from cancelling service, explained billed charges and usage for wireless, provide promotions to keep customers from cancelling
    Year 2018-2019
    • Top Performer
    • Hitting Metrics Every Month

  • Customer Service Representative/ Billing Expert

    Ibex Global Solutions

    February 2015 - June 2018

    Taking inbound calls in AT&T Blue,ISM and Telco-Wireless, Basic Troubleshooting
    Account Specialist, Billing Specialist, offer and upgrade services (sales) and taking payments.
    Year 2015 -2018
    • Top performer
    • Hitting Metrics Every month

  • Outbound Sale Representative

    Sycore Business Solutions

    May 2012 - February 2015

    Taking outbound sales calls with all about the baby account subscription and survey.
    Year 2012-2015
    • Hitting sales quotas every week.
    • Top seller

Education

  • Bachelor of Arts Major in Mass communication

    Holy Cross of Davao College

    June 2007 - November 2012

    Best in Radio Intern
    Creative Designer

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