Profile of IELA VICTORIA EPON

IELA VICTORIA EPON General Virtual Assistant
0 years experience 0 projects worked Philippines
$3.00 /hr $0 earned
ProofreadingRecruitingSocial Media ManagementTechnical SupportVirtual Assistant

Hi! I’m new to this industry. This will be a whole new experience for me. But let me tell you something, I am very much willing to learn and grow with the industry. I am currently still undergoing training and acquiring skills that will be my SUPERPOWERS that will help me through my VA journey. Just to let everyone know, I am a very competitive, responsible and straightforward. I always keep in mind to do the my task on time and do it diligently even when no one is around. I easily understand given task and can do it efficiently. Hoping to learn a lot of things here. Eventhough I am fairly new, I was a Customer Excellence Agent from my previous job and also a 2nd Level Technical Support for a well known company. Very particular with task management. Really hoping to meet and work with magnificent individuals here and let’s be a blessing to one another. 

Work History (0)

  • There are no activities yet.

Work Experiences

  • Freelance Bar and Club Promoter

    Freelance

    January 2017 - March 2020

    Promoting and marketing bars and club around Quezon City. Responsible for ideas for events and promos. Managing liquor consumption to let supplier know what are the liquors that needs increase of stock and deliveries.

  • Tier 2 Technical Support

    VXI Inc.

    March 2015 - October 2016

    A more in-depth assistance for technical support concerns. Covering ISP and phone issues. Being responsible to provide next level expertise when it comes to the services issues. Scheduling and assigning technicians for thorough checks.

  • Customer Service Representative

    Transcom Asia

    March 2014 - December 2014

    An all around agent handling courier concerns (worked for UPS). Helping in traking, shipping, filing for claims and all related concerns.

  • Human Resource Associate

    Interlink Manpower Services Inc.

    January 2013 - February 2014

    Doing the tasks for filling and pooling requests for hotel manpower. Assisting in filing government papers and enrollment for first time applicants. Making appointments for applicant interviews and sending qualified applicants to the said hotel.

  • Sales Associate

    Homeworld Shopping Inc

    July 2012 - December 2012

    – Assisting customers with purchases of home decors and home appliances.
    – Looking for available stocks and replenishing the selling area displays.
    – Assisting in returns, broken promo codes, invalid SKUs.

  • Service Crew

    McDonalds

    July 2011 - June 2012

    – Replinishing stocks that need to be used within the day.
    – Handling cash payments (Cashier)
    – ensuring lobby/dining area is clean at all times.
    – Greeting customers and listening to their complaints if there is any.

Education

  • Bachelor of Arts in Broadcasting

    Trinity University of Asia

    June 2011 - November 2013

    I am an Undergraduate student of Bachelor of Arts in Broadcasting. Basically it is preparing students to be part of the reliable delivery of essential information and safety advice to the public as well as to first responders and others via widely available consumer receivers, both mobile and fixed.