Experienced and dedicated technical support specialist with a passion for resolving complex issues and providing exceptional customer service. Skilled in troubleshooting hardware and software problems, offering remote assistance, and ensuring end-users have a seamless technology experience.
Skills
Technical Troubleshooting
Remote Desktop Support
Software Installation and Configuration
Hardware Maintenance
Customer Service
IT Security Awareness
Experience
Technical Support Specialist | [GoGoQuincy]
(November/2023) (Current)
Provided timely and effective technical support to end-users, ensuring minimal downtime.
Resolved hardware and software issues through remote assistance and on-site visits.
Conducted training sessions for employees to enhance their technical proficiency.
Contact Information
Email: pauloagustin13@gmail.com
Phone: 09771355435
Location: Cainta, Rizal, Philippines
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