Profile of ELVIE MILANA

ELVIE MILANA Sales & Telemarketing
9 years experience 0 projects worked Philippines
$6.00 /hr $0 earned
Product DescriptionProduct ListingSalesTechnical SupportVirtual Assistant

I am a skilled and well-experienced individual with excellent communication skills for communicating with clients over the phone, email, and live chat. I have nine years of experience. 

I have versatility, willingness to learn a new workflow, and trustworthiness to maintain company files on sensitive and confidential matters. I am always determined to follow up with sales emails to secure a deal. Always work hard to meet deadlines in a timely manner. In my 9 years of experience, I’m highly effective in providing high-quality service to various call centers and clients.

I have a positive approach to being employed and working that will further enhance my skills and contribution to the integral development of the business and my clients.

Work History (0)

  • There are no activities yet.

Work Experiences

  • VIRTUAL ASSISTANT- SALES & Data Entry

    Poly Waven, Philippines

    November 2022 - December 2023

    Responding to Email , Chat & Phone calls
    -Schedule Appointments
    -Data Entry
    -Manage the relationship with existing customers.
    -Searching for new client leads and managing CRM tools
    -Creating reports through Excel sheets, MS Word, Excel PPT
    -Handled client Correspondence and internal communications in a professional manner.
    -Maintains data entry requirements by following data program techniques and procedures.
    -Verifies entered account data by reviewing, correcting, deleting, or reentering data.
    -Provided exceptional customer care, resolving queries swiftly and -professionally for positive outcomes.

  • SENIOR SALES REPRESENTATIVE/CSR/TECHNICAL SUPPORT ATT Account

    VXI Global Holdings,

    August 2020 - November 2022

    Prepare questions with accurate and competitive pricing to drive conversation.
    Assist with Billing & Refunds Inquiry
    Upsell & Adding Services (Internet,Phone,TV,Wireless Mobile)
    Determined prospects needs and crafted appropriate responses to provide information on suitable products and services.
    Shared comprehensive brand and product knowledge to maximize sales.Do upsell and Order processing for mobiles and Internet & TV for services and equipment
    Checking orders and tracking shipments, processing payments, Assist with billing and refunds Inquiry
    sending invoices and account updates to clients, receiving, sorting, and tracking incoming payments, addressing and resolving client questions and issues relating to invoices, and providing regular, accurate reports of billing data

  • Senior CSR, Sales & Retention

    Awesome OS Philippines

    June 2018 - July 2020

    Subject Matter Expert (SME)
    Order Entry
    Handles VIP members for international brands
    Chat, email, and inbound calls
    Handling retention calls Gathering information about customer complains
    Negotiating with customers to renew contracts & retain business
    Order Processing, Tracking Orders, and Shipments
    Processing payments and refunds

  • VIRTUAL ASSISTANT REAL-ESTATE

    SIBLINGS SOLUTIONS Philippines

    April 2016 - May 2018

    Data entry
    Promote sales through advertisements, open houses and listing services
    Setting up Appointments & meetings, open houses and appraisals with prospects
    Following up with clients Completing, submitting and filing real estate documents, agreements and lease records
    Providing guidance and assisting sellers and buyers in marketing and purchasing property for the right price under the best terms
    Email management/ Responding to emails and phone calls
    Determining clients’ needs and financials abilities to propose solutions that suit them
    Display and market real property to possible buyers
    Manage property auctions or exchanges
    Maintain and update listings of available properties

Education

  • Nursing Assistant

    St. Augustine School of Nursing

    May 2007 - April 2005

Select project(s) to invite ELVIE MILANA to join

Select all

$1,500.00

$10.00

$1,500.00

$1,300.00

$5.00

$5.00

$100.00

$5.50

$10.00

$750.00

$1,000.00

$100.00

$1,000.00

$4.00

$1,000.00

$400.00

$1,000.00

$7.00

$11.00

$1,000.00

$633.00

$99,999.00

$10.00

$80.00

$1.00

$10.00

$20,000.00

$30,000.00

$14,000.00

$1.00

$26.00

$6.00

$1.00

$30.00

$7.00

$2.00

$40.00

$3.20

$150.00

$6.00

$750.00

$500.00

$10,000,000.00

$10.00

$300.00

$181.00

$100.00

$7.00

$10.00

$120.00

$166.00

$86.00

$500.00

$300.00

$500.00

$5.00

$80.00

$6.00

$20,000.00

$500.00

$700.00

$200.00

$750.00

$4.00

$200.00

$300.00

$11.00

$45,000.00

$750.00

$250.00

$600.00

$2.00

$60,000.00

$60,000.00

$81.00

$196.00

$100.00

$80.00

$800.00

$800.00

$15.00

$500.00

$250.00

$600.00

$300.00

$500.00

$500.00

$2,000.00

$1.00

$240.00

$300.00

$11.00

$50.00

$400.00

$400.00

$350.00

$5.00

$500.00

$500.00

$500.00

$600.00

$25,298.00

$25,298.00

$25,298.00

$25,000.00

$550.00

$550.00

$5.00

$550.00

$550.00

$550.00

$400.00

$2.50

$550.00

$1.00

$550.00

$550.00

$200.00

$500.00

$550.00

$550.00

$1,500.00

$25,298.00

$3.25

$500.00

$15.00

$20.00

$550.00

$550.00

$550.00

$550.00

$550.00

$550.00

$550.00

$3.00

$314.00

$1,000.00

$3,001.00

$30.00

$1,000.00

$1.00

$45.00

$2.00

$600.00

$2.00

$1.00

$2.00

$40.00

$100.00

$50.00

$61.00

Cancel