Profile of Edzel Vladimir Del Carmen

Edzel Vladimir Del Carmen Senior Associate
13 years experience 0 projects worked Philippines
$6.00 /hr $0 earned
Virtual Assistant

Hello Team,

As a skilled supervisor/senior associate and highly skilled customer service representative with over 13 years of experience, I’m writing to express my interest in applying to your company. My experience aligns well, as I have worked on various projects for several years with a prominent company, and I know I would make a valuable addition to your team. 

After working for 13 years as a supervisor/senior specialist, I have advanced knowledge in developing processes and procedures, submitting deliverables on time, and ensuring a seamless experience for all parties involved. Moreover, while my previous position afforded me a well-rounded skill set, including excellent relationship-building and time-management skills, I excel at:

I am outlining processes, managing timelines, coaching representatives and deadlines.

Tracking and reporting on overall progress, providing analytics.

We are managing daily operations and implementation of new programs.

Aligning goals, setting expectations and ensuring all goals are met.

In addition to my experience and relationship-building experience, I have a solid work experience foundation and a passion in the BPO industry that builds loyalty and in turn, grows revenue for your organization. I would appreciate the opportunity to contribute to your ongoing growth and continued success.

Work History (0)

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Work Experiences

  • Senior Associate

    WNS

    November 2022 - Now

Education

  • BS Nursing

    Colegio De Sta Monica

    June 2006 - March 2008