Hello Team,
As a skilled supervisor/senior associate and highly skilled customer service representative with over 13 years of experience, I’m writing to express my interest in applying to your company. My experience aligns well, as I have worked on various projects for several years with a prominent company, and I know I would make a valuable addition to your team.
After working for 13 years as a supervisor/senior specialist, I have advanced knowledge in developing processes and procedures, submitting deliverables on time, and ensuring a seamless experience for all parties involved. Moreover, while my previous position afforded me a well-rounded skill set, including excellent relationship-building and time-management skills, I excel at:
I am outlining processes, managing timelines, coaching representatives and deadlines.
Tracking and reporting on overall progress, providing analytics.
We are managing daily operations and implementation of new programs.
Aligning goals, setting expectations and ensuring all goals are met.
In addition to my experience and relationship-building experience, I have a solid work experience foundation and a passion in the BPO industry that builds loyalty and in turn, grows revenue for your organization. I would appreciate the opportunity to contribute to your ongoing growth and continued success.
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We will review the reports from both freelancer and employer to give the best decision. It will take 3-5 business days for reviewing after receiving two reports.