Profile of Joyce Ramos

Joyce Ramos VA | SMM | Bot Developer
1 year experience 0 projects worked Philippines
$6.00 /hr $0 earned
Social Media Management

I can help you free up your time so you can focus more on growing your business and have more time with your loved ones. 


✔️ Data Entry & Lead Gen

✔️ Web Research

✔️ Social Media Management (account growth, scheduling, repost, content calendar, photo editing, competitor research, hashtags research, analytics, page engagement)

✔️ Customer Service (chat/email)

✔️ File organizing


✔️Hootsuite/Later/Onlypult (for your Social Media)

✔️ Infusionsoft (CRM)

✔️Freshdesk/Freshchat (support ticket)

✔️ Microsoft Office 365 (Teams, Planner, Admin, etc)

✔️ Trello/Asana (project management)

✔️ Onedrive/Dropbox/Google Drive (online  file storage)

✔️ Outlook/Gmail/Yahoo/Hotmail (email platforms)

✔️ Canva/Photoshop (image creation & editing)

✔️ Kepwing/Filmora (simple video editing)

Work History (0)

  • There are no activities yet.

Work Experiences

  • Customer Care Specialist


    December 2007 - June 2010

    Handled all general inquiries related to billing, account maintenance, & mobile activation.

  • Technical Support II


    August 2010 - January 2014

    I support customer with their cable & internet issues over the phone and dispatch tech when needed.

  • Virtual Assistant

    Designers Bookshop

    June 2018 - Now

    I directly assist the CEO with his online presence and other admin tasks.

    My tasks include but not limited to:
    – Handle 2 Instagram accounts
    – Email management/support
    – Sponsor/Influencer outreach
    – Prepares monthly report
    – Handle support tickets
    – etc

  • Business Partnership Executive

    Stralia Sports Media

    October 2017 - November 2017

    – Lead Generation & Appointment Setting


  • Social Media Managemen Online Course


    June 2018 - June 2018

    Social Media Fundamentals including account growth, understanding analytics, etc.

  • How to Start Dropshipping with Shopify & Aliexpress Online Course


    July 2019 - July 2019

    Learned the basics of Dropshipping, Shopify & Aliexpress.

  • IT Helpdesk

    LinkedIn Learning

    February 2019 - February 2019

    Customer Service Fundamentals


  • BSBA Marketing Management

    De La Salle University-Dasmariñas

    June 2003 - March 2007