Profile of Christine Joy Gumabay

Christine Joy Gumabay Customer Services Associate
6 years experience 0 projects worked Philippines
$5.00 /hr $0 earned
Internet ResearchPhoto EditingSalesTechnical SupportVirtual Assistant

To succeed in an environment of growth and excellence and earn a job

which provides me job Satisfaction and self-development and help me

achieve personal as well as organization goals. 

Work History (0)

  • There are no activities yet.

Work Experiences

  • Grand Hyatt Dubai - Dubai UAE

    Guest Services Agent- Reception/ Front Office Reservation

    June 2019 - January 2023

    Personally and frequently verify that guests are receiving the best
    possible service during check-in and check-out. Handles all guest and
    internal customer complaints and inquiries in a courteous and efficient
    manner, following through to make sure problems are resolved
    satisfactorily. Accurately making and updating rooms reservations and
    providing all significant information needed for the front desk team to
    execute a smooth check-in and check-out procedure.

  • Waitress/Hostess

    Fujairah Rotana Resorts and Spa - Fujairah UAE

    February 2018 - September 2018

    Welcoming and serving customers, providing detailed information on
    menus, multi-tasking various front-of-the-house duties and collecting
    the bill. Handling customer transactions, referring credit products and balancing cash drawers. Processing branch’s daily banking operations and team handling

  • Front Office Agent

    La Union Country Resort Hotel Inc. - Philippines

    February 2017 - December 2017

    Performs routine clerical, secretarial and administrative work,receiving
    the public, providing customer assistance, data processing, and
    record-keeping.Adhere to the telephone procedure of handling
    calls.Hand over the pending points for the next shift for proper follow
    up and action.

Education

  • Bachelor of Science in Hotel and Restaurant Administration

    University of Northern Philippines

    February 2012 - April 2016