With almost a year experience as a customer service representative for a finance account which is Afterpay, Australia and New Zealand based, I gained valuable expertise in managing emails through Zendesk, taking in phone calls, verbal and written
communication skills, account management, analytical skills and statistical knowledge, while further developing my
marketing management skills. I also have expertise in using editing tools such as Canva, Snappa, and Pixlr X, even
Microsoft web apps and Google suite and I am positive I would quickly contribute to the continued success of
the company. I have the particular skills that many of the employers need for the job which are the communication skills and being
capable of driving a professional conversation and agreements with both the clients and consumers especially the
similar experience in client support.
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A certificate of personal development that is recognized by the Commission on Higher Education, State of South Carolina. This certificate of mine can be found in my portfolio.
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I finished 2 years in college with Bachelor of Science in International Tourism Course, Major in Travel and Tour Operations.
We will review the reports from both freelancer and employer to give the best decision. It will take 3-5 business days for reviewing after receiving two reports.