Profile of Roberto Ybanez

Roberto Ybanez Sales Advisor / Technical Support Specialist
4 years experience 0 projects worked Philippines
$5.00 /hr $0 earned
SalesTechnical SupportVirtual Assistant

I have been in the customer service industry for the past five years. Has extensive experience is technical support and ecommerce for US based service provider and mobile phone manufacturer. My most recent experience has been handling incoming calls in the high tech industry. One I particularly enjoy this business, and the challenges that go along with it, is the opportunity to connect with people

Work History (0)

  • There are no activities yet.

Work Experiences

  • Technical Support Specialist

    Concentrix

    August 2019 - Now

    A highly knowledgeable in tech devices; from mobile phones, tablets, smart watches and applications. As technical specialist, I assist our business partners in over the phone troubleshooting and processing service orders. Highly exposed phone and computer applications and software.

  • Sales Advisor

    Results Manila

    June 2018 - July 2019

    A sales advisor in one of the leading service provider in the US. Responsible in processing orders, introducing new launched products and offering promotions for prospect clients. I am handling both inbound and outbound transactions for C2B and B2B.

  • Helpdesk Technician

    Support Zebra

    March 2017 - June 2018

    As a helpdesk technician for a software used by US Realtors, I am responsible for educating and walking clients through navigating the software. I am also responsible in monitoring and reporting possible bug and error.

Education

  • Mechanical Engineering Technology

    MSU-Iligan Institute of Technology

    May 2012 - April 2015