I have been in the customer service industry for the past five years. Has extensive experience is technical support and ecommerce for US based service provider and mobile phone manufacturer. My most recent experience has been handling incoming calls in the high tech industry. One I particularly enjoy this business, and the challenges that go along with it, is the opportunity to connect with people
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A highly knowledgeable in tech devices; from mobile phones, tablets, smart watches and applications. As technical specialist, I assist our business partners in over the phone troubleshooting and processing service orders. Highly exposed phone and computer applications and software.
A sales advisor in one of the leading service provider in the US. Responsible in processing orders, introducing new launched products and offering promotions for prospect clients. I am handling both inbound and outbound transactions for C2B and B2B.
As a helpdesk technician for a software used by US Realtors, I am responsible for educating and walking clients through navigating the software. I am also responsible in monitoring and reporting possible bug and error.
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We will review the reports from both freelancer and employer to give the best decision. It will take 3-5 business days for reviewing after receiving two reports.