Profile of Soriano Babylyn

Soriano Babylyn Leasing/Project Coordinator
2 years experience 0 projects worked Philippines
$5.00 /hr $0 earned
Virtual Assistant

Experienced coordinator, either as Leasing or Project Coordination, working remotely. Works efficiently and accurately. Great at time management, finishing different sets of tasks in a given amount of time. Diligent, has initiative, can work alone, and knows when to reach out. 

Work History (0)

  • There are no activities yet.

Work Experiences

  • Front Desk Agent

    New World Manila Bay Hotel

    November 2018 - July 2020

    – Performed check-in and check-out procedures in a 370+ room inventory
    – Offer room upgrade and upsell guest/s to a more appropriate room according to theirpreference/s
    – Conversed in Japanese; assisted Japanese guests when they cannot communicate in English (medical assistance, room requests, etc.)
    – Welcomed all guests approaching the Front Desk in a friendly and approachable manner, assessing their needs and addressing their problems and concerns thru phone calls, email, or in-person
    – Managed cash, credit card, foreign cash exchange, and cheque payments from guests, travel agencies, events, and companies
    – Supervised & taught newly-hired associates the tasks during the graveyard shift
    – Completed end-of-shift reports and closed out station efficiently and on-time
    – Experienced 1-week duration of cross-training with other department/s such as housekeeping (room attendant for 3 days), concierge, reservations department, guest service center, and others

  • Project Coordinator

    Sunrun

    April 2021 - December 2021

    – Main point of contact for the customers as one of the company’s representative
    – Handling inbound and outbound calls, text messages and emails to and from the company’s customers
    – Assisting customers by answering their inquiries and addressing their complaints, collating documents, acquiring signatures, and sending updates through various forms of contact
    – Completing different tasks and answering customers’ and team member’s concerns everyday, accurately and on-time
    – Listening to customer’s requests and conveying those to the corresponding team within the company
    – Making sure that as a project coordinator, the team is communicating with the right people, ensuring the company’s services and process is smooth and done correctly

  • Leasing Coordinator

    Real Estate Management Company

    April 2022 - Now

    – Handled drafting and sending real estate leases for the company (both rent-stabilized and fair market leases)
    – Reached out to the tenants to follow up their leases via email, text messages or calls
    – Updated the system (Appfolio and Monday.com) accordingly on the status of the tenants
    – Answered tenant inquiries and negotiations with the rates between tenants and owners
    – Coordinated internally with regards to other tenant concerns and payments
    – Made sure to send the leases to the correct tenants and within the timeframe monthly

Education

  • Bachelor of Science in Travel Management

    University of Santo Tomas

    June 2013 - June 2017

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