Profile of Ma Zenaida Casco

Ma Zenaida Casco Professional Virtual Assistant
0 years experience 0 projects worked Philippines
$4.00 /hr $0 earned
AmazonFBAInternet ResearchTranslationVirtual Assistant

I Am Ma Zenaida Casco, from Cavite, Philippines. I work in an office based job before and used to perform a lot of admin and adhoc tasks. With my wide range of work experience and ability to wear multiple hats, I could be your almost perfect Virtual Assistant. I firmly believe that I am a perfect fit for an important role and can excel at any given task.

My most recent position as Amazon Seller Support Associate for Majorel (formerly known as Arvato Bertelsmann) gave me valuable relevant experience. I always get the job done when it comes to assisting Amazon Sellers from almost around the Globe, mostly focusing on Amazon US and Amazon CA Sellers. I also demonstrated ability to multi-task as I work to research and resolve the concern while managing the call. Just to name a few of my skills: computer proficiency, effective communication, creativity and resourcefulness, time management. Sample duties that I can perform include: managing emails,  ensuring customer service thru chat or phone, taking phone calls, creating presentations.  I’ve worked as chat and phone support as well for the same position and company. My experience has taught me the importance of being proactive, I pride myself on my ability to adapt to all kinds of situations as they arise, and even working anytime of the day just to ensure that I get the job done. 


Now in terms of me being a virtual assistant, I’m a newbie but you don’t have to worry as I have the initiative to self learn to provide excellent service to my client/s.

Work History (0)

  • There are no activities yet.

Work Experiences

  • Amazon Seller Support Associate

    Arvato Bertelsmann/Majorel

    September 2017 - June 2019

  • Customer Healthcare Associate

    Hinduja Global Solutions

    November 2015 - May 2017

    Dental account for Cigna Dental

  • Technical Support Representative

    Transcom Asia

    November 2013 - March 2014

  • Studio Photographer

    Great Image Services Inc

    June 2011 - April 2013

  • Operations Supervisor

    Scopeworks Asia Inc.

    February 2009 - April 2011

  • Conversion Agent

    Scopeworks Asia Inc.

    November 2008 - February 2009

    Main job is to transcribe Voicemail Messages into Text Messages for US, AU and CA accounts.

  • Entertainment Researcher

    ABS CBN Broadcasting Company

    January 2008 - October 2008


  • Virtual Assistant Training Road Map: E-Commerce


    July 2019 - July 2019

    Topics during the 4 day training are as follows:
    Intro to E-Commerce
    Product Sourcing
    Amazon Seller Central – Entry
    Amazon Seller Central – Intermediate


  • AB Mass Communication

    Southville International School and Colleges

    June 2004 - March 2005

  • AB Mass Communication

    University of Perpetual Help System DALTA

    June 2005 - May 2007

    Took up college for 3 years only instead of the regular 4 year.
    Won several awards, for example: Best Thesis, Best Music Video, Best Director, Best Script, Best Production Design
    Graduated college at the age of 19